Privacy Policy

1. Overview & Commitment

EarEase Tech Private Limited ("EarEase-Tech", "we", "us", or "our") values the trust you place in us. This Privacy Policy details our practices concerning the collection, storage, utilization, and safety of data processed through our B2B services, general inquiries, and the EarEase Nexus training/internship program.

2. Information We Collect

We collect information to deliver efficient consulting services and handle program admissions:

• Contact Details: Full Name, Corporate/Personal Email Address, and Phone/WhatsApp Number when filling proposal or registration forms.
• Corporate Profiles: Business Name, Industry vertical selection, and operational bottlenecks shared during custom project pricing calculations.
• Identity Verification (Admissions): Government-verified IDs (e.g., Aadhaar, PAN, or Passport details) collected strictly for security validation and to prevent duplicate enrollments within the EarEase Nexus academic track.

3. How Information is Processed & Shared

Your information is strictly processed in the following ways:

• CRM Lead Processing: To coordinate service estimates, schedule consultations, and maintain internal client records.
• Email Alerts: Submitted details are securely relayed to our admissions desk at `hr@eareasetech.com` via FormSubmit SSL channels to confirm batch bookings or schedule strategy calls.
• Strict Non-Disclosure: We do not sell, rent, or trade your data. Customer information is shared with third parties only when necessary to process payments (Razorpay API) or as required by governing legal jurisdictions.

4. Payment Gateway Compliance & Billing

Financial transactions (program fee checkouts, coupon applications, and refunds) are processed directly by **Razorpay Software Private Limited**. Your raw credit card or bank login details are never visible to or stored on our servers. All communications use TLS encryption and adhere to PCI-DSS Level 1 specifications.

5. Data Retention & Safeguards

Candidate profile details are stored locally on sandboxed clients and backed up using secure, SSL-encrypted Firestore buckets. We retain records only as long as necessary to fulfill corporate contract obligations, academic tracks, billing records, or to satisfy legal compliance.

6. User Consent & Rights

By submitting inquiries on our website, you consent to our collection and usage guidelines as outlined. You have the right to request a copy of your stored records, correct inaccurate records, or demand the deletion of your personal data by contacting our legal team.